For me, innovation begins where business needs and customers needs intersect.
Education is the first step and key to advocation for human-centered design.
Customer/employee/stakeholder research that will inform your next big decisions.
It only takes 10 users to get actionable results and validation.
Have a problem? Get a group together, let's solve it!
"Our instructor was so insightful, and really worked to link the content to each of the participants' particular problems or challenges. She left enough space for the participants to learn from one another. We left the two-day course with a new shared vocabulary, tool, and framework that my co-worker put to use sharing the very next day."
Sheerin, Director, Product Strategy at International Youth Foundation